I know that you have installed my software product on the forum.umcnet.nl website.
It is OK, because my software product is GPL.
After getting my software product for free now you want my support for free.
Unfortunately, I do not support unpaid testers.
If you need my support, then you should buy it here: https://discourse.pro/t/63
If you do not need my support, then please solve your issues yourself.