Hi everyone, I’m sure this is a common problem that most of us experience, but we have a really hard time getting our members to respond to PMs and forum tags. They either have email notifications turned off or don’t read them, and when they visit the forums they just seem to ignore the little green circle on their profile.
Our thinking is that if we were able to deliver a pop-up or add a sticky notification to the top of the forums, this would help with the visibility issue. We’d want these to only appear if an admin PMs them, or if they are tagged in a thread.
Have any of you custom-developed something like this or have any other suggestions on how to get notifications more ‘in the face’ of forum users?