Private notes for mods and/or selected users in thread

Support
1

Hi,

I am new to discourse and I thank already the friendly community for providing a quick and efficient help at the end of the installation !

Now being new and having done a few searches I wonder if such an option/plugin exists :

Adding a private note inside a thread with sensitive data only visible for mods and/or chosen users.
I don’t know if anyone is familiar with a french foss mature ticketing/asset management system called GLPI but here is how the option look like :

A helpdesk ticket system showing a request from a user and a response from a technician, along with options for creating tasks, adding solutions, documents, and requesting validation. (Captioned by AI)
A helpdesk ticket system showing a request from a user and a response from a technician, along with options for creating tasks, adding solutions, documents, and requesting validation. (Captioned by AI)2100×849 129 KB

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2

I think you are looking for whispers.
You can configure who is allowed to see whisper posts with the whispers allowed groups site setting.

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Thank you Moin. And this is just fantastic, you really do have every modern features already available out of the box on discourse don’t you :grinning:

I checked phpbb, mybb, glpi, and others, discourse is not the same rodeo :grinning:

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