We have in fact one uppercase and one lowercase lars/Lars:
Problem #1: I can not get to lars’ profile
When I click on lars’ (lowercase) avatar, the profile of user “Lars” (uppercase) opens up.
When I click on lars, I get this
Mind the mixed lars/Lars spelling, which should not exists according the screenshot above (either name + username all lowercase or all upercase, but not mixed)
Problem #2: I can not approve the post, since I’m getting a “500 Internal Server Error”
I guess the key would be to rename lowercase lars to “lars1” or such, but how to do that, when I can not get to his profile?
lowercase lars: new user
uppercase Lars: joined 3 years ago
Solved it myself: lars userprofile is accessible via the Admin -> Users -> New users menu
Once at his profile, I changed the username to lars1, and then I was able to approve lars’ posting.
How are users being created on your site? Are you using SSO to log users into the site?
When username/password registration is enabled, attempting to signup with an uppercase version of a username that is already being used on the site should show an error similar to this (the username casetest is already in use on my site):
It would maybe appear that the profile “Lars” has a problem since a while, reason why another account with the same name was possible to create (or now again, when you try).
Why don’t you have a look at an account you’re sure everything is OK, and try to create another one with the same name ?
Seems you are right. I just tried with arbitrary other already existing usernames and I wasn’t able to create a new user with an already existing username.
Is there anything that can be done to make Lars’ public profile working again (and avoid some other lars/Lars signing up and creating problems again)?
