Received Visit Message link in email, but that link 404s with no login button


User A PMs User B

User B receives an email notification. Wants to respond, clicks “Visit Message to response to…”

Browser opens, User B has no cookie, and sees a 404 “Ooops! That page doesn’t exist or is private”.

There is no login button, nor any suggestion that there is any way to make things work.

At the very least there should be a suggestion that the user might need to login to make it work?

But - much better - it should automatically start the login process (which might well automatically succeed in SSO deployments)


It is a privacy violation to indicate the PM exists to an anon user, because anon users should not know there is content there.

Indeed there is:

Ooops! That page doesn’t exist or is private

You could edit this copy in Admin, Customize to make it more suggestive of login if you like.

I believe we discussed a site setting that would relax this requirement for sites that don’t care about the privacy implications, pretty sure there are existing discussions on this.

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