Removed Moderator still has Moderator Flair?

Hello.

In a forum I moderate for, a moderator was removed several months ago but they still have the moderator flair icon next to their avatar, and neither me (a moderator) nor a Forum admin can figure out how to actually remove this flair from them.

Our forum is currently on 3.6.0.beta2-latest and was just updated today to that, and the flair still remains.

How can we remove this flair icon from the user?

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You can impersonate the user and remove the flair. IIRC when a user leaves a group that has a flair, the flair stays. I believe it can be removed in the user preferences.

My forum admin tried that earlier and the flair dropdown was not there.

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Seems like this bug has been here for a while, reported here:

You may also want to try the Rails command suggested in User flair remains after user is removed from group.

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Just to confirm if you are using category moderator groups that they are not in any of those groups?

Hello, we managed to isolate the cause and fix it a few days ago.

The former moderator was not a member of any flared group. What we had to do was add them to another group with a flair, then from their profile preferences ( /u/USERNAME/preferences/account), change the Flair to “none” and then we removed them from the group.

Seems like a general bug where if you are removed from a group with a flair equipped, the flair stays despite not being a member.

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If this is a bug we should fix it.

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@Joshua8600,
Thanks for reporting this bug and explaining how you were able to remove the lingering Moderator flair.

I took the liberty of editing your solution to simplify it slightly - you can navigate to the user’s account preferences page as Admin and select none for the user flair without having to impersonate the user, so it’s a little less invasive as a solution that way. :slightly_smiling_face:

I’ve also been able to repro the issue and your solution and we’ll look into getting it resolved.

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@nat is fixing this issue with

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