Removing a banner topic

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Removing a Banner Topic

Planktro_Neum was struggling to find and remove a pop-up banner that appears when users visit their site. IAmGav explained that this is called a Banner Topic and provided steps to remove it: go to the topic, click the tool icon, click Pin Topic, and then unpin the banner topic. However, Planktro_Neum noted that the banner appears before login.

IAmGav clarified that it might be an unlisted topic that only admins can find. Planktro_Neum confirmed they are an admin and began the search. IAmGav provided a search link to help find the topic, but Planktro_Neum ultimately found and removed the topic using a different method, still crediting IAmGav for their assistance.

1

Hi everyone, Ill keep it short and sweet..

when people come to our site they are greeted by a pop-up..

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i have looked everywhere and I cant seem to find a way to edit this or remove .. any help greatly appreciated

2

it’s called a Banner Topic.

go to that topic, click on the tool icon

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Click on Pin Topic

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then right at the bottom it should show you to unpin banner topic

3

Thanks for the speedy reply, Im confused as this is before you login?

4

yes, its a topic that was created to show up for users. when they press the dismiss they wont see it again.

it might be an unlisted topic that was pinned. only admin will be able to find it.

5

thanks for the reply, im admin so ill begin the search lol

6

try this, this might help you

< yourdomain >/search?expanded=true&q=in%3Apinned%20status%3Apublic

7

Thanks for the help, I didn’t find it with that link but with it I used an old topic to edit then remove.. appreciate the help good sir you are a star !! couldn’t of done it without your help

thankyou