We are attempting to pin topic to top of each category, but for other users, it doesn’t get pinned to top. Have read about banner, but don’t see the option in the admin menu (wrench). How can we force the topic (e.g category x instruction) so that user can’t unpin it? THANKS
You can’t do this using the standard pinning processes.
You could write custom HTML/CSS to add a banner that users can’t dismiss and include a link to a post.
Theoretically a user unpins a topic when they’ve read it, so forcing it to remain is likely to be a frustration for people. Can you explain your use case?
But there’s a site setting for that.
Search for default topics automatic unpin and automatically unpin topics . When a user read it, the topic remains pinned
EDIT: if you disable only default topics automatic unpin , users can change this setting in their preferences/interface. I think this choise is the best for your users.
If you disable both settings, topics remain pinned forever (users cannot control it at all, and for regulars it can be annoying).
Note that this only means that topics will not be unpinned automatically, and uses cannot control automatic unpinning. Users can still manually unpin topics for themselves. (I consider this to be a good thing.)