I’m going through my community (I am a moderator) and marking any solved posts. Some are very old and were closed but did not yet have an answer, so I answered them, marked them solved, and clicked Reset Bump Date, but they’re still showing at the top of the list when I check our forum.
I tried editing the post and then resetting the bump date. I tried opening then closing the post and then resetting the bump date. Nothing has worked so far.
How can I get the Reset Bump Date to work for these posts? I definitely do not want them showing at the top of the forum list.
Resetting the bump date will take it back to the last activity of the topic preceding the latest change. If you’re only adding one post, resetting should take it back to the point before that. Make sure you refresh the topic list to get the current view that reflects the change.
If you add a post and then close, resetting would take it back to the post you added. In those situations I delete both the post and the close small action post, reset, then undelete both again.
It seems to have worked! If I delete my post → reset bump date (which seems to clear the ‘Solved’ checkbox from my post) → undelete my post → click ‘Solved’ again on my post → then it no longer appears at the top of the forum list
I’ve slipped it over to the bug category as I don’t think it’s fully working properly at the moment. Hopefully we can get this smoothed out.
It should reset to the timestamp of the activity just before the latest action (so add a post, reset, and the topic will go back to the second to last post)
With software of this complexity hard at times to keep track of everything.
Just recently learned a team member here was unaware of the new “form templates” feature. In my query to their plugin as a result their answer seem to suggest it supported them. However they had meant choosing one of their plugin’s templates created for setting up a post.
I was not clear enough as had not posted a link to the announcement topic.
Link to plugin easy to miss something or the odd time confuse a detail. With your given record you do sb exceptional job.
I don’t know where reseting takes its date, but I’m using it almost daily to ”hide” a topic from /latest if it got an edit or small post that is not relevant for users nor topic itself (I really dislike as closing old topic and that bumps it; it is totally unnecessary to show it to everybody just because of that god damn small post )