Security for underage users

I’m excited about your take on forums structure and organization of online communities.

I’m considering using it in the near future for an educational community for children, where children aged 6-17 would be the main users, perhaps a few thousand of them.
Naturally I worry about their online safety, and how Discourse could be used to an advantage over existing forums.
For simplicity considering an all-private discourse forum, what security features are there to keep dangerous people away? Such as requiring an approval or invitation from X number of people before signing in, or the absence of private messages all-around.

I know about the 4 levels of trust already, but this is not enough to protect children, I think.

Thanks

「いいね!」 1

Firstly, IANAL. This is solely based on what I’ve heard and what I could find in the last n minutes.

If you’re doing anything with children under the age of 13, you need to read up on and comply with COPPA.

http://www.coppa.org/

From reading this page, here are some first steps: http://www.coppa.org/comply.htm

  • Make a custom Privacy Policy page at /admin/site_contents/privacy_policy
  • Place it somewhere prominent with /admin/site_contents/top and CSS
  • You also need to obtain ‘parental consent’. Consider making that part of your membership approval process.
  • Consider forgoing advertising and GA, as that will make compliance easier

I would also consult with a lawyer, as this stuff may be hard to get right.


This is not feasible, the flagging dialogue automatically creates PMs.

「いいね!」 2

We did add a “agreed to the terms and conditions” checkbox to new signups for a customer. You would definitely want that here – @neil how can they turn it on?

http://forum.example.com/admin/site_settings/category/legal

「いいね!」 4

What @riking said. tos_accept_required is one thing you’ll want to turn on.

Having some parents as moderators, or at least trusted members of the forum, could help too (unless it would stifle conversation to know that parents are reading everything). Education about flagging and how to spot suspicious activity can go a long way.

「いいね!」 2

Are there any updates on this issue?
Any new features?

Is it possible to block all private messaging among a certain class of users?

This would be really good.
Just messages to and from Admins and Mods.
One less thing to worry about if your forum’s a little wild and free to sign up.

I’m also very uncomfortable about the messages being read by admins. The topic was closed I wish it could be reopened.
A Boolean to salt and obfuscate?

「いいね!」 1

As I understand it, mods, and definitely administrators have the means to view private messages between other users. Coupled with some sort of homegrown reporting tool using the API, it should at least be easy to monitor for suspicious activity, particularly if PMs are expected to be a rarity.

Making it clear that you are doing this, or have the ability to do this may very well be enough to make troublemakers reconsider.

Mods can view flagged PMs only. Admins can view all PMs.

「いいね!」 2

I’m not seeing this in my setup. I’m on version 2.7.0.beta5. How do I enable this?

Hi,

This isn’t a setting anymore AFAIK

You can create a user field for this by going to admin > Customise > User Fields

Result:

There is also a notice at the bottom reminding users about ToS and privacy etc.

「いいね!」 3

Noted with many thanks.

これに対する回答は見つかりましたか?18歳未満のユーザー間のプライベートメッセージを無効にし、18歳以上のユーザーは引き続きプライベートメッセージを送信できるようにしたいと考えています。

「いいね!」 2

現時点では、誰かが訂正しない限り、例えばU18をTL1に設定することになります。TL1はメッセージを送信できず、TL2(18歳以上)はメッセージを送信できるように設定します。しかし、人々は嘘をつく可能性があります。私の例では、単にチェックボックスをオンにすることを止めるものは何でしょうか?

ユーザーごとにPMを許可/禁止するというアイデアは気に入っています。

以前、@martin のおかげで「個人メッセージ有効グループ」と「ダイレクトメッセージ有効グループ」を導入しました。これで目的は達成されるはずです!「18歳以上」グループを作成して、ここで使用できます。

「いいね!」 4

あなたが実行しているあらゆるレベルのチェックで、単に「はい、18歳です」と言うのを止めるのと同じことです。

人が子供であることを証明するためにできることは文字通り何もありません。それは並外れた労力を必要とし、すべての人に適用されなければなりません。それさえも、誰もあなたのウェブフォーラムのためにわざわざやろうとしないほどの過度な干渉を利用しない限り、回避するのは簡単です。

あなたの唯一の現実的な選択肢は、コミュニティ全体に非常に干渉的になること(例:すべてのプライベートメッセージをランダムにチェックし、外部通信への参照をブロックする)か、人々が嘘をつかず、あなたの環境に理想的に従うことを信頼することです。