Hi and thank you very much for this great software. I am currently setting up a Discourse server for an open-source Android project. On Google Play, you have to specify a contact email address. My idea is to use this address to post to Discourse automatically, so that the whole community can do email support. This already works great (Discourse creates staged users).
I am now looking for a way to automatically send a message to new staged users. The reason is that, when sending the email, users might not expect that their email will be visible publicly. I am thinking about something like this:
Thank you for contacting us. We posted your request in our support community forum. Our volunteers are happy to help you. If you want to delete the post, click here.
The perfect solution (but probably harder) would be to send a confirmation mail to staged users before posting for the first time. This would also help to prevent spam. Something like this:
Thank you for contacting us. Support is managed by volunteers in our forum. We already created a post for you but it is not visible yet. Click here to make it visible and receive replies. If you ignore this message, we will not email you again.
This is basically the reverse of this topic:
Is there already a way to do that? Thank you very much for your reply!