Hello, I took backup, now my site down. What may be possible reason? Cloudflare said - Connection timed out. So, I disabled Cloudflare. Now, Browser says - This site can’t be reached Thanks & Regards, Gulshan

its almost entriely automated. there is one extra click that just confirms that you want to upgrade there is no need to worry. Nothing should go wrong

[image] dje4321: Is there anything in the logs? Please see, this is from admin/backups/logs page. https://dl.dropboxusercontent.com/s/kyn77h5sybi41xn/backup-logs.txt [image] dje4321: Have you tried restarting discourse? How to do that? Please tell me. [image] dje4321: Is the bac…

Are you using some kind of discourse hosting provider by chance?

Before site went down - I received “The backup was successful.” message. … Site went up, now after few minutes (approximately 12 minutes) I see site is up automatically, and again I received same push notification that “The backup was successful.”

Can you tell us what kind of setup you are using? Communiteq (formerly DiscourseHosting)? self-hosted? are you using pgbouncer?

you should be able to restart it by sshing into the server where discourse is being hosted and cd into /var/discourse. if discourse is installed elsewhere than cd into where its installed run this to restart discourse sudo ./launcher restart app app may or may not be the name of the discourse ima…

[image] Gulshan_Kumar: Site went up, now after few minutes (approximately 12 minutes) Now it is up. Sorry, in bit hurry up panic moment, I wrote down, instead of up. Now it is okay. Thanks for the response.

I also received today Upgrade message, should I do? Will I have to face any downtime?

to upgrade just goto /admin/upgrade and click upgrade. Downtime is minimal.

Site went down after taking backup

Product Support

dje4321 (Dje4321) March 8, 2018, 7:15pm 2

Possible things that might be wrong.

Is there anything in the logs?
Have you tried restarting discourse?
Is the backup still going on?

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Site went down after taking backup

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