So I can't login anymore :( and won't receive email logins or forgotten password emails

[Tom]

Hey guys!

So I had a discourse that I set up a few weeks ago and had not logged in since then.

However, I receive no emails from it whatsoever now to log in. My old password also does not seem to work and the forgot password appears to work on the website but I never receive any emails.

When I look at my Mailgun logs, I see nothing

[PaigeLynn (Paige)]

Hey,

Try restting your mailgun password then rerun the discourse setup and you can change the password

[omarfilip]

See:

Create an admin account from the console

So you want to create/grant Admin privileges or reset user password from console? Great, let’s get started! Access Console Connect to your Droplet via SSH, or use Putty on Windows: ssh root@192.168.1.1 Replace 192.168.1.1 with the IP address of your Droplet. Switch to your Discourse folder: cd /var/discourse Enter the container: ./launcher enter app Create New Account with Admin Privileges Run this command from console: rake admin:create

instructions for multisite

If you have a multisit…

or

Reset user password by Admin

First of all I would be very careful, and also backup your db. ssh into your server cd /var/discourse ./launcher enter app rails c u = User.find_by_email('email@test.com') u.password='zKRR6vTZKvJAB84V9jdgeydS' u.save! ctrl+d to exit I still think the user should figure out their email issues first though, so that they can just do a normal password reset, or change their email address for them.

[Tom]

I am able to login to the web interface of mailgun so I don’t see a need to reset password there - or is that what you are suggesting?

[Stephen]

If you aren’t seeing mail in the logs at mailgun either discourse isn’t able to send mail or discourse can’t authenticate to send email.

Resetting mailgun and updating your app.yml will eliminate the latter.

[Tom]

So I think I found a bug?
Prior usernames for my admin account were
xyz
and xyzadmin
However, the username was changed while I was in discourse to “Thexyzadmin”.

Whenever I tried to reset my password, entering the usernames “xyz” or “xyzadmin” would lead to discourse telling me to check my email for the reset password link. Is that supposed to happen?

[Stephen]

Are you using SSO? Is discourse authoritative for identity?

[Tom]

Neither.

To rephrase what I said earlier (because what I said earlier seems confusing to me upon re-reading it),
If a user changes their username while in discourse, (in this case it was the admin who changed their username), then discourse should never respond with check your email if an email was never generated for the prior username.

If that does not make sense, let me know.

[codinghorror (Jeff Atwood)]

Staff have an extra requirement for email change, they have to verify both the old and new emails. This is done for security reasons.

That isn’t the case for users, they only have to verify the new email.

[Tom]

Thank you @codinghorror!!! Interesting nickname! I feel that right now while learning coding :).

Thanks so much once again!