I have a couple questions above personal messages:
- Is there a way to prevent users from deleting personal messages? Archiving / closing is OK, but I am trying to avoid users deleting messages for auditing purposes.
- Is there a way to allow another group besides admins to see personal messages? Even better would be allowing a specific group to view personal messages for users in a specific group. For example an “overseers” group could view all personal messages of a “overseen” group.