This user didn’t change her personal settings and she don’t recieve the summary
Last mail recieved : 23 days
Last visite the forum: 12 days
And there are new topics
Are the summaries correctly sent to other users? /admin/email/sent
Did the user check the spam folder? Do they receive other emails like notifications?
Is there anything suspicious in /logs, just in case?
As I see, here admin/email/sent users get the messages. I can’t check all but there are many
Discourse send only 1 mail 23 days ago to this user and she recieve (and open) it. It was not in the spams
Nothing special in the logs