Hey guys - some of my users are having difficultly logging in since I upgraded to the most recent upgrade. They all seem to be using iPhones and they are seeing a white screen. If they Google the site and find a link they seem to be able to access the site then. Using an iPhone myself with no problems.
I have just rebuilt the app, and asked them to clear caches, but has anyone else had a problem like this - apologies if this is a known bug. I couldn’t find a similar thread.
Hey - no themes, only using the ad plugin. I’ll ask them what version of iOS they have on their phones - i rebuild the app which seems to have fixed the issue for one of them.
Hey - sorry for the delay in getting back to you, crazy times here and been run off my feet - the forum works a dream for me and most users - just some users are getting a white screen if they go directly to the forum - if they google it and go via google it works, not sure why.
One guy gets the white screen on his phone, tablet and his laptop - other users have no issue at all. Suggesting it might be an ISP issue?
Okay so managed to install the SSL and it has fixed the issue one user was having on all his devices. also fixed that white screen issue for another guy who had it.
Waiting to hear from other users but looks like the missing SSL was the problem.