Staged users on my instance are not getting e-mail notifications for posts in private categories, even if they’ve been added to a group which should give them permission to. This seems to have stopped working with a recent change in Discourse.
Steps to reproduce:
- Create a staged user
- I was originally looking at users imported from an Mbox file, I have also tried creating a staged user by sending a PM to their e-mail address which showed the same problem)
Create a category which is only visible to a specific group (members can “Create / Reply / See”, but no other permissions assigned)
Add the staged user to the group by entering their e-mail address on the “Bulk Add To Group” button
- the “Add Members” dialogue box doesn’t recognise the usernames of staged users, probably by design)
- the user does show up in the member list, though
Go to the staged user’s preferences page, and set them to “Watching” the category
Make a new post in the private category
On my community’s dev site (running v2.4.0.beta3 +10) this successfully sends an e-mail notification to the staged user, as well as any non-staged users who are watching the category.
On our live site, running 2.4.0.beta9, nothing about the post shows up on the user’s notification page. If I then un-stage the user by clicking “Impersonate” on the admin page for their user, notifications start coming through fine.
The two sites have almost-identical configurations (SSO is enabled on both).
Our use-case is that we’re migrating mailing lists onto Discourse, but the lists are for private sub-groups of our community (hence the category which is visible only to members of a specific group) – and we’d like to support staged users for people who’d prefer to continue interacting via e-mail, so it’s a simpler transition from the existing lists.
The easiest way we’ve found for people to continue getting all messages sent to the mailing list by default (one of the main benefits of switching to Discourse will be being able to dial down the level of e-mails without leaving the list entirely, so it seems fair to start with the existing behaviour of receiving everything) is to use Mozilla’s
group-category-notification plug-in to have all members of the group “Watching” the category.
I’ve read that being able to add staged users to groups “could stop working at any time”, so I’m open to other ideas