Staged users' posts stuck in queue

[tknospdr (David Muszynski)]

I have been running my site for over a year now and this just started happening lately.
We have many staged users as the site mostly functions as a help desk / ticket hub.

Within the last week or so tickets with embedded media (screenshots) have been stuck in the approval queue.

When I checked the “skip review media groups” TL0 is there, but I’m guessing staged users might have a slightly different flag.

This needs to be fixed as folks are missing tickets. Why did this just now start?

Thanks!
David

[Moin]

I feel like this might be a report about the same problem

A new review queue layout with all new features

Recently the review queue starting popping up notifications about incoming email from newsletters. I now need to validate each known staged user posting in dedicated categories set up for receiving email. Before these were automatically creating topics, but now they’re filtered. Yet, I didn’t see any way to put those users on an allow list. Is there any option to do so?

I think staged users were immune to most limits. That’s why they had the separate Approve unless staged site setting. But I haven’t used that feature so I am not sure.

Which reason is shown in the review queue?

[tknospdr (David Muszynski)]

I don’t have one in review right now, but it was referring to the fact that there were embedded media in the posts each time.

I checked that setting for Approve unless staged, and it’s not checked.