Community moderation is great – if enough people flag a post to hide it, moderators don’t need to get involved. What’s better is that the user who made the post is given an opportunity to improve the post so that it abides by the rules. But what if the user opts not to improve the post, and just lets it sit? The post remains “hidden” for all eternity.
In this perpetual state of being hidden, the post continues to waste a bunch of space on the thread, as it is as large as a normal post:
this is awful, as if the community flags a bunch of spam posts or some argument on a thread, even after the posts are hidden, the topic is still clogged by them.
To resolve this:
Hidden posts should collapse into something similar to what the moderators see for deleted posts: “click to view x deleted posts”. This is super small and does not detract from topic readability. If the user edits their post to improve it, it will be moved out of this section and back into the thread.
Posts that remain hidden for long enough without action (24 hours?) should be automatically deleted so that users can’t go prowling through another’s posts and find all the bad stuff they posted in the past
We do have it enabled, but a full month is so long that we thought they were never deleted. Can this be changed so that site admins can configure the amount of days? We would want to set this to 1-2 days.
A css tag (post-hidden) is added to the hidden post, and this can be used. You can change the design of this post at your discretion. For example, remove the avatar, make the font smaller, change the indentation. Huge selection.
Yes, we’re having the same problem. My moderators were all confused about how this was happening, and then I discovered using incognito that “hidden” doesn’t really mean hidden in the removed sense, as we would have thought, it just means collapsed.
And the problem was discovered because we had several user replying to the original hidden post debating about whether it should have been hidden. This led to a total of 7 hidden posts in a row.
My takeaway is that if our mods want to actually remove a post their action needs to be to delete not hide it.
Precisely this. We long ago moved to deleting posts (and replies) that are moderated, because otherwise those hidden posts are invariably a new derail on the topic otherwise.
In the context of flagging, mods can’t hide posts, as far as I know. Hiding happens automatically as a protective measure when a post meets a community flag threshold.
The mods at that point are notified and can take action as they deem fit, which includes deleting the flagged post.
My point is that hiding is a) automatic and b) meant to be a temporary state.
Agree means “yes, I agree the community was correct to hide this post”.
It’s not a foregone conclusion that every flagged post is so bad it has to be deleted. Sometimes (as long as it’s not too toxic of course) leaving hints in the conversation about the kind of content you frown upon is a way of educating future readers.
Concordo anche con altri utenti qui sul fatto che i post nascosti dovrebbero essere completamente nascosti agli spettatori normali. Gli utenti si fissano su un argomento vivace, o se un post ha contenuti inappropriati ancora di più, e approfitteranno di qualsiasi interfaccia utente offerta per visualizzarlo. Prova a mettere un pulsante fisico grande e rosso con un cartello “Non premere!” in uno spazio pubblico e probabilmente riceverà più pressioni di quante ne riceverebbe se cambiassi il cartello in “Per favore, premimi”.
Grazie per questa informazione molto utile. Sono andato oltre per nascondere completamente l’intero post nascosto agli spettatori normali, rendendolo comunque visibile in un colore sbiadito per lo staff. Ma non sono molto bravo con il CSS, questo avrà conseguenze indesiderate che non mi sono venute in mente?
Grazie come sempre per la tua utile risposta @Canapin . Ho quindi modificato ulteriormente senza !important e ho anche rimosso la possibilità di visualizzare le revisioni dei post per gli spettatori normali:
A quanto pare questo crea alcuni effetti collaterali:
Quando l’ultimo post in un argomento è nascosto e un utente fa clic sull’indicatore dell’ultimo post nell’elenco degli argomenti, tenterà di andare all’ultimo post ma poi “rimbalzerà” casualmente più indietro nel thread.
Il proprietario del post nascosto non avrà la possibilità di modificarlo perché anche i controlli per il post sono nascosti.
Quindi questa sembra essere una soluzione migliore: