Topic deletion should clear assignment

Bug
1

An internal user contacted me yesterday because he couldn’t find all the topics assigned to his group. The group count said (at the time) 2, but only one was listed.

Fast-forward to today, when I had time to look at it, and the count says 4 but only 3 are listed:

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Fortunately <cracks knuckles/> we have Data Explorer installed. It found all 4 for me:

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It turns out that somewhere between my assigning the topic and my colleague looking for it, the 4th was flagged by the user:

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and deleted by a 3rd colleague:

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IMO the assignment should have been removed as part of the deletion action.

2 Likes
2

And in fact… I’m just noticing post creation / assignment / flag-and-remove dates are in April. And I don’t think the numbers were off (i.e. including deleted posts) until recently. I wonder if @nat’s recent changes played a part in this.

1 Like
5

This happened again today, only worse:

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Here’s my query:

SELECT a.* 
FROM assignments a
JOIN groups g on g.id=a.assigned_to_id
WHERE a.assigned_to_type='Group'
AND g.name='xxx'

In one of ‘deleted by author’ posts, my attempts to unassign it don’t “take”. I unassign, the action does not show up in the thread, and a page refresh shows it’s still assigned to the group.

Edit: I had to undelete the topic before I could unassign it and get it removed from the group’s total assignment count. (Then re-deleted it.)

1 Like
6

This is still happening. I had one of my staff-users complain to me today:

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I know y’all don’t prioritize until there’s been a certain amount of interest in a topic.

Can my encountering multiple instance and complaining for each one count as that? Please?

7

Also, can someone add the bug label here, please?

1 Like
8

Still happening…

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9

This is still happening.

  • User creates a thread
  • We assign the thread to a group
  • User deletes the thread
  • The group can’t clear all its assignments because it can’t find the deleted, still assigned post

Surely we’re not the only ones seeing this?

3 Likes