Unable to recieve sendgrid emails on your install


(Ben Byford) #1

Installed using Digitalocean one-click-installer and have this in my app.yml file

DISCOURSE_SMTP_ADDRESS: smtp.sendgrid.net         # (mandatory)
DISCOURSE_SMTP_PORT: 587                        # (optional)
DISCOURSE_SMTP_USER_NAME: apikey      # (optional)
DISCOURSE_SMTP_PASSWORD: SD.YwEB7npoQuaVKSfdzdRHVQ.bunhPe-ALKSDMSDLFKSDFMSDLFKSMDFSDNt_DkcbGYSG.YwEB7SG.YwEB7npoQuaVKSfdzdRHVQ.bunhPe-DWCCYUO2PUSRo2hQRLUalUvEqrMNt_DkcbGY

(some of the APIkey was changed obvs for security).

Not recieving emails on sign up, am i missing something?


(Jeff Atwood) #2

Follow the email troubleshooting #howto topic.


(Ben Byford) #3

not super helpful there. I checked before posting this and couldnt find anything that would help


(Joshua Rosenfeld) #4

Sharing the steps you tried in the #howto (and their results) would be useful. Jeff had no way of knowing that you already tried the howto, you didn’t mention anything about it above.


(Ben Byford) #5

Sorry, didnt know there was a howto forum… anyway, got it working with sparkpost instead which worked fine, so must be an issue with either my smtp input or sendgrid