Unknown Error when logging in on iOS app

support
1

I’m trying to login to a discourse instance on the ios app and get an unknown error. The app seems to be working because I can log into the Meta forum. Any ideas?

2

I added it again to the app. This time I included https in the link. Then it allowed me to log in. Odd. The app opened the site and the login page without the https but would not actually login.

3

I though we had a fix for this @joffreyjaffeux? Maybe the app should be https only to reduce the chance of this error?

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4

I should say that I’m on iOS 11.4 and an up to date version of the native app.

5

In fact we are already doing this (clarification: we are using the url returned by the forum site.json so if https we should always be correctly using https even if entered via http), I just found and fix an issue at least concerning iOS keeps logging users out when HTTPS site added via HTTP link not sure yet about the OP error. I will make sure it works and make a release and see if it fixes this error too.

@chrismalone can you give me your forum URL? in private if necessary. And also the exact string you are entering when you see the error please.

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6

Yes. It was the raw domain I tried many times. missionmeetup.com

It works as expected if I add https

7

It sounds like I need to add https to my config. Is that correct?

8

Yes I think something is wrong in your config. Maybe something with couldflare?

basically we are doing a call to HEAD whatyouenter/user-api-key/new and in the resulting json there’s a url which should be the definitive URL of your forum and with https if correctly configured, for you this URL is returning with http and not https. I could force it to https here for everyone, but I think what we are doing of just using the result of this call is the good solution.

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9

I’ll give a look and see if I can figure it out. I can force https on cloudflare, of course. But I’ll look in my app file to see if I can do it there. I’ll report back.

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11

Thanks for the suggestion. I did try it. It didn’t work, though.

12

Here’s what I did:
I went into the Cloudflare settings and forced https. That may be a workaround, but it fixed it. Thanks for all the suggestions.

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