Users can no longer customize profile pictures


A user with Trust Level 2 recently reported that he cannot change his profile picture, even though the system setting allows anyone with Trust Level 0 and up to change his/her profile picture. Users with existing custom profile pictures can no longer change his/her profile picture either. What other settings should I be looking into to activate the feature again? Thank you!

End-user preference screen:

Site setting:

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Have you seen this issue? It’s similar to the issue you have.

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Have this bug aswel

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I can’t replicate this here on meta (as admin, at least).

The setting was recently changed to be the uploaded avatars allowed groups version (rather than the min trust style). I’m not sure if that ties in with the timing?

Are there any other related settings that you may have changed from default at some point that could be having an impact on the new group-allowed version?


x-posting another report of this:


Hey @littleviolette,

thank you for reporting this bug. I will look into this.

Could you please confirm that Trust Level 2 user who cannot change their profile picture belong to Trust Level 0, 1 and 2 groups?

When you go to their profile, I expect you see something like


Yes, I confirm that the said user belongs to the Trust Level 0, 1 and 2 groups.

I was able to change profile pictures of other users as an admin. When I impersonated as any other users, I didn’t have the ability to change their profile pictures.

Yes I have looked into it and it didn’t apply.

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I have another potential theory. Could you please check the authorized extensions site settings?

For custom avatars, you have to allow users to upload images.

If your setting looks like in the screenshot below, then admins/staff can upload avatars and regular users not.


This is what our setting looks like now. We as admins can change users’ profile pictures but regular users strangely cannot.


Is there a way to generate photos from api

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I would like to ask you to check one more setting. I am interested in the visibility of Trust Level 0 group.

You can check it with this path g/trust_level_0/manage/interaction

It should be Everyone or Logged on users or Group owners, members and moderators


I had the trust_level_0 visibility under “Group owners”. Once I changed it down to “Group owners, members and moderators” and below, users are able to change their profile pictures again. Thank you for the help!