Users can't make new account (register error)

[undasein (Andres Garrido)]

Today I notice that users can’t create new user account. You can reproduce it at www.llastres.com

The error is related to email (in use), I didn’t made any change in config lately, if it helps.

[undasein (Andres Garrido)]

Obviously, the email isn’t in the database

[JammyDodger]

I’ve just had time for a quick test run and I can see an error in the console about the email check - XHRGEThttps://llastres.com/u/check_email?email=jammydodger@jammydodger.monster [HTTP/1.1 500 Internal Server Error 0ms]

I’m not seeing the same on my test site (updated this morning). Is there anything notable about your set-up that could provide some clues? Plugins, customisations, etc?

[undasein (Andres Garrido)]

No customizations or weird code, only oficial plugins and theme components.

I’m on latest build and everything is update.

[rorycb (Rory Craig-Barnes)]

Anything showing up in the logs? Should be at https://llastres.com/logs/ - The 500 error Jammy is seeing would mean something is going wrong server side

[undasein (Andres Garrido)]

This is new for me, can’t figure out how to fix this warnings

[undasein (Andres Garrido)]

Last four warnings:

4

Message

(facebook) Authentication failure! no_authorization_code: OmniAuth::Strategies::Facebook::NoAuthorizationCodeError, must pass either a code (via URL or by an fbsr_XXX signed request cookie)

Backtrace

/var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:163:in log' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:486:in fail!’
/var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-facebook-9.0.0/lib/omniauth/strategies/facebook.rb:75:in rescue in callback_phase' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-facebook-9.0.0/lib/omniauth/strategies/facebook.rb:70:in callback_phase’
/var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:238:in callback_call' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:189:in call!’
/var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:169:in call' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/builder.rb:45:in call’
/var/www/discourse/lib/middleware/omniauth_bypass_middleware.rb:50:in call' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/rack-2.2.4/lib/rack/tempfile_reaper.rb:15:in call’

Env

HTTP HOSTS: llastres.com

3

Message (3 copies reported)

RegexpError (target of repeat operator is not specified: /@(.+.)?(mailinator.com|*.ru)$/i)
lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’
lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’
app/controllers/users_controller.rb:545:in check_email' app/controllers/application_controller.rb:413:in block in with_resolved_locale’
app/controllers/application_controller.rb:413:in with_resolved_locale' lib/middleware/omniauth_bypass_middleware.rb:71:in call’
lib/content_security_policy/middleware.rb:12:in call' lib/middleware/anonymous_cache.rb:368:in call’
config/initializers/100-quiet_logger.rb:23:in call' config/initializers/100-silence_logger.rb:31:in call’
lib/middleware/enforce_hostname.rb:23:in call' lib/middleware/request_tracker.rb:222:in call’

Backtrace

lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’
lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’
app/controllers/users_controller.rb:545:in check_email' actionpack (7.0.3.1) lib/action_controller/metal/basic_implicit_render.rb:6:in send_action’
actionpack (7.0.3.1) lib/abstract_controller/base.rb:215:in process_action' actionpack (7.0.3.1) lib/action_controller/metal/rendering.rb:53:in process_action’
actionpack (7.0.3.1) lib/abstract_controller/callbacks.rb:234:in block in process_action' activesupport (7.0.3.1) lib/active_support/callbacks.rb:118:in block in run_callbacks’

Env

HTTP HOSTS: llastres.com

2

Message (13 copies reported)

RegexpError (target of repeat operator is not specified: /@(.+.)?(mailinator.com|*.ru)$/i)
lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’
lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’
app/controllers/users_controller.rb:545:in check_email' app/controllers/application_controller.rb:413:in block in with_resolved_locale’
app/controllers/application_controller.rb:413:in with_resolved_locale' lib/middleware/omniauth_bypass_middleware.rb:71:in call’
lib/content_security_policy/middleware.rb:12:in call' lib/middleware/anonymous_cache.rb:366:in call’
config/initializers/100-quiet_logger.rb:23:in call' config/initializers/100-silence_logger.rb:31:in call’
lib/middleware/enforce_hostname.rb:23:in call' lib/middleware/request_tracker.rb:222:in call’

Backtrace

lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’
lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’
app/controllers/users_controller.rb:545:in check_email' actionpack (7.0.3.1) lib/action_controller/metal/basic_implicit_render.rb:6:in send_action’
actionpack (7.0.3.1) lib/abstract_controller/base.rb:215:in process_action' actionpack (7.0.3.1) lib/action_controller/metal/rendering.rb:53:in process_action’
actionpack (7.0.3.1) lib/abstract_controller/callbacks.rb:234:in block in process_action' activesupport (7.0.3.1) lib/active_support/callbacks.rb:118:in block in run_callbacks’

Env

HTTP HOSTS: llastres.com

1

Message (17 copies reported)

RegexpError (target of repeat operator is not specified: /@(.+.)?(mailinator.com|*.ru)$/i)
lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’
lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’
lib/validators/email_validator.rb:15:in validate_each' app/controllers/users_controller.rb:664:in create’
app/controllers/application_controller.rb:413:in block in with_resolved_locale' app/controllers/application_controller.rb:413:in with_resolved_locale’
lib/middleware/omniauth_bypass_middleware.rb:71:in call' lib/content_security_policy/middleware.rb:12:in call’
lib/middleware/anonymous_cache.rb:368:in call' config/initializers/100-quiet_logger.rb:23:in call’
config/initializers/100-silence_logger.rb:31:in call' lib/middleware/enforce_hostname.rb:23:in call’
lib/middleware/request_tracker.rb:209:in `call’

Backtrace

lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’
lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’
lib/validators/email_validator.rb:15:in validate_each' activemodel (7.0.3.1) lib/active_model/validator.rb:153:in block in validate’
activemodel (7.0.3.1) lib/active_model/validator.rb:149:in each' activemodel (7.0.3.1) lib/active_model/validator.rb:149:in validate’
activesupport (7.0.3.1) lib/active_support/callbacks.rb:423:in block in make_lambda' activesupport (7.0.3.1) lib/active_support/callbacks.rb:180:in block (2 levels) in halting_and_conditional’

Env

HTTP HOSTS: llastres.com

[rorycb (Rory Craig-Barnes)]

I don’t have an answer for you, I don’t know the code well enough - but it seems like it is either something with the blocked email domains setting (do you have anything in there?) or the normalize emails setting if you’ve got that turned on?

Hopefully someone else has better knowledge of that code who can give you something more concrete.

[undasein (Andres Garrido)]

Hey Rory! Sorry, I was busy and can’t update. I empty blocked email domains and now It seems to work. I cleared the logs too. I’ll be monitoring the system for new warnings.

[Stephen]

It would be helpful if you could share whatever was in the blocked emails domain field.

[undasein (Andres Garrido)]

Two fields:

mailinator.com
*.ru

[twofoursixeight]

@undasein, I tried to create a new account on your forum and it worked on my end.

twofoursixeight

[JammyDodger]

Just to link this up - @Stephen has created a bug topic:

Use of an asterisk in blocked email domains prevents registration from any email address

Per this topic: Users can't make new account (register error) I’ve been testing various permutations of blocked email domains and ascertained that if an admin includes an asterisk as a wildcard then all registrations will fail. To replicate I added *.mail.ru as a blocked domain on a test site. I tried to register from both a gmail account and a .co.uk - both attempts were met with: Something went wrong, perhaps this email is already registered, try the forgot password link Wildcards aren’t ne…

I’m glad you managed to resolve it for your site though @undasein

@undasein

mailinator.com
*.ru

And if you remove the wildcard asterisk from .ru it should behave as you intended without blocking all sign ups.

[undasein (Andres Garrido)]

Thank you all for your help. Keep the good work!