Votes don't Merge when we combine posts

Discourse 2.6.0.beta5 as of right now. I’ll get it updated to beta6 to see if that helps.

We are now updated to Discourse 2.7.0.beta1 but unfortunately the bug still persists.

Curious - are there duplicate users who have voted on both topics? That might be a holdup here.

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Unfortunately not - Just did a test trying to merge a topic with about 100 votes into one with about 500 (made sure there were some different users), but the topic remained at 500 votes after merging in the smaller one. Mostly hoping to use this feature as we often get duplicate posts so it would help a lot to clean up our forums and consolidate the votes for the developers.

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Hopefully some progress can be made on this issue. That’s all I am asking Santa for this year! :stuck_out_tongue_closed_eyes:

@Jummivana I just had a look at this on a dev install and was not able to reproduce.

@JuiceBox – can you provide steps to reproduce what you’re seeing?

Are you both seeing this with vote counts > 50? > 150? Or even on smaller topics too?

Hi @justin, thanks for the help. Here is a video showing the steps to reproduce: https://youtu.be/RjCkejC0A5U

Attempt at merging a “4 vote” thread with a “2 vote” thread. End up with 2 votes.

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And to confirm again, https://forums.flightsimulator.com/logs does not show any errors? Or if it does, can you paste the output here?

Here are all the recent errors:

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I’ve tried to reproduce this but cannot unfortunately. Are you configured on our official install guide?

I know we made some changes to the plugin in recent months in how the data is stored, and if you’re on a non-standard install, there might be some problems with that.

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Thanks! I forwarded this question to our web team as I’m not positive how they installed it. I believe we followed the official guide. They are out for the holidays now but will try to get a response ASAP.

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Good morning.

Just for fun, I spun up a one-click Discourse app on Digital Ocean to see if I could repo this issue. The forums are running 2.7.0.beta1.

I installed the plugin per the instructions here, and enabled it ‘Site Feedback’. I added in one topic, and then merged it into a topic with no votes and the votes did not carry over.

There are no relevant logs in /logs, and nothing was thrown in the JavaScript Console either.

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One click isn’t a supported Discourse install, so that might be an issue.

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Okay, I’ll go through the documented process over the weekend and get back to you on Monday.

Edit: Running it now

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Hi Justin…

Followed this guide to install the forums, and voting works as expected.

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Thanks so much for testing that out @samuelgrant!

@Jummivana - if your site isn’t running our standard install, it’s very possible there’s an issue with how the plugin stores data conflicting with the install method, as demonstrated by Samuel.

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Just heard back from our web team, they used the official guide to install. Makes this more curious!

Hey @justin,

Following up on this topic. We just found that merging votes works IF we checkmark “Allow users to see who voted?” checked. Is this by design? I’d love to be able to merge votes and still keep votes private if possible.

Thanks!

Jayne

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Going to bump this as I’ve noticed the same behaviour. I’m not sure if this is intended or something that’s been overlooked.

As a fellow moderator, I feel as if votes should still merge into other topics regardless of voter visibility. From my view, votes should still merge regardless of whether “allow users to see who voted” is checked. There are a lot of topics which require merging and some users have already voted on those smaller topics. When merging those to a main topic, it’s a shame to waste those votes and tell them to recast. It may seem logical by not merging votes if set to private, however we’d prefer the privacy on user votes for a number of reasons. It seems slightly odd to me if they only merge when shown to the public when there are private voting settings.

Even an update on this would be appreciated. :wink:

Is this something that could be changed?

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Thanks Thomas! Checking in again on this question to @justin :slight_smile:

We just found that merging votes works IF we checkmark “Allow users to see who voted?” checked. Is this by design?

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