El botón de votación aparece en la publicación inicial

Continuando la discusión de Votación de Publicaciones en Discourse:

Dado que la publicación inicial en un tema de Preguntas y Respuestas es la propia pregunta, no debería tener la opción de voto positivo.

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¿No es esta una función para priorizar entre temas?

Estoy de acuerdo en que, ahora mismo, es confuso y poco claro por qué alguien debería votar un tema.

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En la primera publicación, esto es superfluo y debe eliminarse

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He trasladado tu publicación aquí @volanar ya que se ha mencionado antes. :slight_smile:

Pensé que había una respuesta que decía que era a propósito, pero no logro encontrarla. Buscaré y veré qué puedo averiguar. :+1:

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Como solución alternativa, puedes usar este CSS:

.post-stream .topic-post:first-child .post-voting-post {
    display: none;
}

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Esto es en gran medida una preferencia del sitio. Votar sobre la calidad de las preguntas es algo bastante establecido en sitios como Stack Overflow.

Mantuvimos el control de votación deliberadamente, eliminarlo mediante CSS está bien, aunque estamos abiertos a agregar también una configuración del sitio para ello.

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Pero la pregunta en sí no puede participar en la votación entre las respuestas. Además, no se puede filtrar junto con las respuestas. Siempre debe estar en la parte superior.

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Me pregunto si estilizar el del OP de manera diferente ayudaría a mostrar que tiene un significado diferente al de las respuestas.

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Voting on questions is something that I think is really worth discussion in the context of Discourse. I have a bit of experience with SO-like sites :wink: and I’d like to do a bit of thinking about whether votes are useful for questions on post-voting type topics here at all (for brevity, I’m just calling these “questions” from here on out).

You are correct that on platforms that are solely Q&A (e.g. Stack Overflow), there are specific things that question votes (up and down) are used for. In particular:

  • indicating question quality or that you have the same question/can understand the need for such a question
  • searching/sorting/filtering questions by score
  • indicating the question is in/out of scope for the site
  • hiding particularly low-quality content
  • enabling deletion by non-moderator users
  • rewarding/penalizing users for posting good/bad questions with reputation/karma.

As far as I’m aware, these don’t really apply to Discourse currently, whether using this plugin or not. I know the feature is relatively new but I’m curious how many of these Q&A features are things you’d want to make use of in Discourse. On the surface, it seems like a huge paradigm shift from the current trust level system and other moderation practices.

If your main goal in adding these question types is to allow communities to easily create/host their own SE-style sites where the primary purpose is more structured Q&A rather than discussions, that’s really interesting and I’d love to hear more about it… but I’ve learned a lot in my time at SO that has led me to question some of its core functionality to the point I’d outright discourage replicating many aspects of SO if I were building it from scratch.

When thinking about a hybrid system like a Discourse community running the post voting plugin would be, I don’t honestly know whether voting on questions makes sense at all. I admit that I don’t know a ton about the feature and how it’s implemented but I have poked around with it somewhat and read what posts I could here to learn about it, which has led me to this conclusion.

What value does question votes add in Discourse?

I understand the plugin has been official for less than a year and is likely still in flux. I won’t profess to be an expert in Discourse moderation, features, or scope by any stretch (feel free to correct any errors I make) but it seems that the status-quo uses different (and possibly better) solutions, which render many reasons for question scores unnecessary.

TL;DR - Read the stuff in bold.

# Feature Use on SO Use on Discourse Useful?
1 Notifications for votes Upvotes notify poster of reputation change. There isn’t a Like feature on SO. Votes do not create a notification for the asker but Likes do. While it’s likely easy to add upvote notifications to Discourse, why have both? Likes are one of the primary reasons question votes seem unnecessary here. [1]
2 Vote impact on askers (reputation) Reputation is how privileges are awarded on SO and users’ reputation is a major aspect of their status. Earning rep from well-received questions is one of the only ways users who only ask questions can gain privileges. There is nothing like reputation. Privileges are awarded through the trust level system, which emphasizes and rewards simply reading content for TL 1. Votes on Q&A style posts seem to count as Likes, which are absent from both question and answers. The direct tie between post creation, reputation, and privileges is the aspect of SO I most wish to change. Users should have multiple avenues to earn privileges that don’t require content creation. If users don’t need question votes to earn TLs, they seem unnecessary.
3 Vote impact on askers (non-rep) One aspect of the non-public, automatic SO recidivism system (that cannot be overridden by mods) relies in part on question score to block future questions from users who consistently post poorly-received questions. SO doesn’t have a way to require preview of content before it’s live on site. Moderators use tooling to manually silence, suspend or override the user’s TL rather than there being any automations. There are settings that can be used to require moderator review of new posts in some cases but aren’t based on post reception. Considering SO’s scale and prioritization of allowing anyone to ask questions, the use of automated question bans for users is understandable (though the system needs an overhaul [2]). Relying on existing TL-based post restrictions and use of flags makes question score unnecessary for user moderation.
4 Score impact on posts Low-scoring questions are hidden from the front page and more easily deleted by trusted users or automations. Some flag types can delete the question if enough of them are received. All flags of the same type are weighted equally, regardless of who cast the flag. There’s a robust extant system to automatically close, hide, and delete posts based on flags, which also draws moderator attention to flagged posts. Flags from users with good flagging history are weighted more than flags from users who do not. The existing system seems incredibly well balanced. By using past flags to weight new ones, users are incentivised to be accurate in their flagging. In contrast, using un-weighted votes to hide/delete content can be misused and doesn’t take past voting into account. Relying on votes to moderate posts is unnecessary in conjunction with the existing flagging system.
5 Question sorting/ filtering Question score, answer count, accept status are clearly indicated in all question list views. Search can use question score to filter and sort results on user request. All topics are Q&A, so no syntax is needed to find Q&A only. Search includes syntax to return questions only. Question score isn’t shown in topic lists but solved status and response count is shown. Results can be sorted by Likes (which includes votes). There’s no way to return Q&A topics only. The in:first syntax seems like it would return questions only. Adding search syntax for post type (Q&A vs discussion and question vs answer/response) seems valuable, though tangential. (This feature request post to show question score on the topic list) could be useful but Likes could stand in for question score in topic lists or you could decline the FR and keep the UI as-is.
6 Upvote meaning The question upvote hover text states “This question shows research effort; it is useful and clear”. The first half is up for debate and the second half is subjective and ambiguous. Users likely vote on questions for many reasons including, “I had the same question!”, which arguably falls under “useful” but subject experts may decide simple but common questions aren’t useful (to them) and downvote. [3] [4] Undefined. There’s no UI directions about when to vote and that’s understandable since it’s a new feature and each community may want to encourage voting for different reasons than others. The familiar Like feature is absent in this topic format. While Likes may default to hearts only, communities can configure additional reactions. Even in communities that manage to find consensus about when to vote, question vote reasons are frequently more subjective and broad than answer votes reasons, which almost always mean “this is correct” or “I agree with this”. Likes, particularly when communities add a variety of reaction options, can better explain why someone votes on a question than pure up/down votes.
7 Downvote meaning Ask 10 people when to downvote a question on SO and you’ll likely get 10 different answers, half of which will be “wrong” and many would be better addressed by editing, flagging, closing, or commenting. Underuse of these features leads to askers posting on Meta to express confusion and frustration at their question being downvoted without explanation and asking that such votes be prohibited. [5] Similarly understandably undefined. Most question issues can likely be addressed more effectively by using comments to point out actionable changes or recommendations, using the flag option on questions to DM the asker, or flagging for moderators. The default heart wouldn’t make sense with the negative connotation of downvoting. People hate getting downvotes, even when platforms go to great lengths to avoid letting users know they were downvoted. This is often more painful for question askers, who are looking for help and being vulnerable by sharing that they’re stuck and frustrated at people they interpret as unhelpful or obstructing. Question downvotes can be the easy response but don’t help askers improve. By leaning on other tools, you encourage communication rather than alienation.

Adapting library features to your community’s home

I recognize the urge to follow patterns established by existing platforms - particularly ones you helped build - but my big takeaway about communities on SE/SO is that most (new) users assume SE is more like a forum and frequently struggle with their first question’s reception, particularly when it comes to closure and voting. Asking questions on SO is stress-inducing for many people… the internet is full of references to SO that tell them their question will either be completely ignored or harshly judged by self-appointed platform and subject matter experts who have arcane and capricious expectations for what qualifies as a programming question… and a lot of people don’t want that.

What they have frequently stated they want was smaller, closer communities where they know people, can make connections and ask for help without being made to feel like an idiot. In a lot of ways, I think Discourse is that. By having a broader format that encourages open-ended and subjective topics while also supporting a more classical Q&A format, you allow communities to support each other the way they wish.

Even if SO were the best possible way to create and curate a knowledge library (it’s not), Discourse isn’t (and shouldn’t be) trying to be that kind of resource. Your homepage sells Discourse as “The online home for your community”. When I want my kids to feel at home, I encourage and nurture their questions and make room for them to join in the conversation. When I take them to a library, I frequently have to remind them to be quiet and prevent them from treating the shelves like a jungle gym.

In my mind, question voting is something that may be necessary for a library but probably isn’t for a home - and it may negatively impact how much people enjoy their home.

Armchair PMing time

This section is significantly less important than the giant table above, so if you haven’t read that, go read it instead. The table explains how I’m getting to this summary but will also reveal any issues due to bad info on my part - as a reminder, I’m not a Discourse expert - I keep checking to make sure I don’t write “Discord” instead. :wink:

  • Remove question voting - If people really want something more like SO’s pure Q&A, it could be an setting but I’d default it to off.
  • Reinstate Likes on questions - give people a friendly way to react/support questions. Consider offering some default reactions that suit questions, both positive and negative.
    • I understand wanting the consistency of either Likes or votes on the same topic but I think it’s worth mixing them and Discourse users are used to likes already… in fact…
  • Investigate the value of Likes on answers in addition to votes and comments. Reactions can feel more friendly than votes and some people may want to indicate more than the binary up/down without writing a comment. If votes and likes are already being used to sort search results, maybe there’s a way to use both when determining answer order - similar to flag scores in the review queue.
  • Keep voting on answers - answer votes serve the primary purpose of ranking solutions to a single question and both up- and downvotes are vital, even if they may cause some stress.

  1. I understand wanting to avoid mixing Likes and votes on the same topic. ↩︎

  2. Anecdotally, some users may overuse downvotes on questions with the goal of getting askers q-banned sooner, which can also make it harder to get unbanned. In such systems, it’s imperative to consider unintended consequences and find ways to minimize them. ↩︎

  3. I could give a Ted talk on question voting on SO, but I’ll say that many SO users seem to have forgotten the “library of information” concept and the “shows research effort” hover text has exacerbated that. A great library has all of the information. It’s silly to refuse adding something to your library simply because it’s in the library two towns over. ↩︎

  4. Also, don’t even get me started on “Voting is different on meta” - though, since my solution is merging Discourse and Q&A, maybe it’d at least be on topic. ↩︎

  5. Regardless of what people say on SO, downvotes feel personal, even if they’re not intended to be taken that way. ↩︎

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Me encanta esta analogía. Debo señalar que mi casa a veces se trata como una biblioteca (cuando los niños hacen sus deberes) y la biblioteca a veces puede ser más un área de juegos (cuando organizan eventos comunitarios). Pero el valor predeterminado importa. Discourse, para bien o para mal, tiene el valor predeterminado de ser un foro de discusión más relajado. Es colaborativo en lugar de contradictorio. Las preguntas y respuestas serán la excepción para la mayoría de las comunidades de Discourse.

Tengo sentimientos encontrados. Creo que los votos negativos pueden ser una forma más amable de expresar desacuerdo que las alternativas. Habiendo recibido muchas quejas sobre los votos negativos, la mayor preocupación de la gente es que los votos negativos anónimos se sientan injustos en el contexto de un sistema de reputación conectado. La gente quiere saber por qué recibió un voto negativo. A primera vista, quieren saber para solucionar el problema. En realidad, sospecho que la mayoría quiere discutir con quien votó negativamente y no tienen nada en qué basar la discusión. Eso suele ser algo bueno, ya que esas discusiones rara vez son productivas.

Los votos negativos, especialmente en las preguntas, encajan peor en Discourse dada la naturaleza colaborativa de la mayoría de los foros. No estoy seguro de que la votación de preguntas sea algo que la gente quiera si se desarrollara sin el ejemplo de Stack Overflow. En un mundo idealizado, los votos reflejarían la calidad de la pregunta:

  • ¿Explica claramente el problema?
  • ¿Proporciona suficiente contexto para que otros exploren el problema?
  • ¿Va al grano y evita detalles innecesarios?
  • ¿Cae dentro del área de especialización de la comunidad?

La dura realidad es que los votos de las preguntas tienden a reflejar los sentimientos de la comunidad hacia la pregunta. Si estás preguntando sobre el error NullPointerException en Stack Overflow, lo pasarás mal sin importar lo bien que preguntes. Ya se ha preguntado un millón de veces y la gente no está interesada en responder otra versión de la pregunta.

Quizás esa sea una característica de la votación de preguntas y no un error. Si es así, es una característica que tiene sentido cuando hay tantas preguntas que la comunidad no puede seguir el ritmo. No es una característica que ayude a las comunidades recién formadas o a las comunidades que suelen ser foros colaborativos que ocasionalmente recurren a preguntas y respuestas. En otras palabras, no estoy seguro de que la votación de preguntas ayude a un gran número de comunidades de Discourse. Por lo tanto, creo que debería ser una configuración que esté deshabilitada por defecto.

Recientemente le sugerí Post Voting a un cliente que estaba recopilando preguntas para un video AMA. El antiguo sistema consistía en tomar las X preguntas principales enviadas según los “me gusta”. La persona que hacía las preguntas no tenía una forma fácil de ordenar las respuestas a la solicitud de preguntas. Post Voting funciona muy bien para esto porque las respuestas se ordenan automáticamente. Sin embargo, la votación de preguntas incluida es inútil y confusa. Muchas personas visitan la comunidad para enviar sus preguntas para el AMA. Los “me gusta” serían una señal útil. ¿Votos negativos? Probablemente un error al hacer clic o una experimentación con la nueva función. Voy a eliminarlo a través de CSS esta tarde.[1]


  1. Hay algunos otros ajustes que necesito hacer para que funcione con su tema, así que es un buen momento para solucionar también esta molestia. ↩︎

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Si quisiera proporcionar votación sobre la pregunta en sí, ¿tendría sentido usar el Plugin de Votación de Temas? ¿O estoy entendiendo mal?