Webinar: Love Your Community

[Danielle (Danielle Lloyd)]

On 2025-02-13T05:00:00Z, members of our Customer Success Team hosted the Love Your Community webinar, focusing on ways to show your members how much you care!

Watch the Replay:

Love Your Community Webinar | Discourse | Community Management Tips

Key Takeaways

Four Ways to Show Love

Here are some highlights from the presentation. The replay goes in-depth with examples!

Words of Recognition
People thrive when they feel seen and appreciated! Here are some ways to make that happen in your community:

Public shoutouts
Member spotlights
Testimonials
Personalized messages

Tokens of Gratitude
A well-timed gift—big or small—makes members feel valued and deepens their emotional connection to the community.

Swag
Digital Rewards
Exclusive Perks
VIP Access (Early releases, etc.)

Support Through Action
Actions speak louder than words—going the extra mile for your community shows that their success and well-being truly matter.

Proactive Support
Helpful Resources
Taking Action Based on Community Feedback
Supporting Causes Your Members Care About

Time & Connection
The best communities aren’t just about content; they’re about connection. Creating spaces for real-time engagement builds lasting relationships.

Webinars
“Ask Us Anything”
Interactive Live Events
Office Hours

Mentioned Resources

The Community category on Meta is your place for discussions about launching, building, growing, and managing a thriving community:

Community

How to inspire visitors to make the first post?

We have implemented single sign on for our new community and added a deep link inside one of our courses (we sell training) directly into a topic in the Discourse. A bunch of people “signed up” for Discourse (basically they don’t have to do anything) but nobody has done anything when they come to the page. How can I increase participation? [03%20AM]

Beginner's guide to developing Discourse Themes

So, you want to create Discourse themes? Not sure where to start? Or maybe you have created Discourse themes before, but want to learn how to do even more cool things. Well, you’ve come to the right place Developer’s guide to Discourse Themes Subjects include a general overview of Discourse themes, creating and sharing Discourse themes, theme development examples, searching for and finding information / examples in the Discourse repository, and best practices. Prerequisites: …

Reverse engineer the Discourse API

Discourse is backed by a complete JSON api. Anything you can do on the site you can also do using the JSON api. Many of the endpoints are properly documented in the discourse_api gem, however some endpoints lack documentation. To determine how to do something with the JSON API here are some steps you can follow. Example: recategorize a topic. Go to a topic and start editing a category: [image] Open Chrome dev tools, switch to the Network tab, select XHR filter: [image] Perform the op…

Community Guide: Creating Content

Community Content, long and short tails This guide will help you create content that attracts 10-100 times the content of your average community topic. Communities are fantastic at creating content. They excel in filling in the long-tail of audience interest. Specific problem solving, weird questions, one-offs, temporary issues, etc. are what forums are built on. However, they tend to need some help with the short- and medium-tail. Well crafted, evergreen, curated pieces of content, interesting…

Discourse Discover

[gassim (Al-Gassim Sharaf Addin)]

Amazing! Thanks! Looking forward to the webinar.

[NiceOldGuy (Shap Wolf)]

Looks great! I registered but may have a conflict. Will the recording be available for later viewing if I can’t make it?

Thanks!

[Danielle (Danielle Lloyd)]

Absolutely! We will post the replay here within a week of the live event.

[AimeeQ (Aimee Quan)]

That was so good! I really enjoyed the webinar and learned so much.

BTW, it was so clever to add the theme of the Love languages in anticipation of Valentines Day!

[gassim (Al-Gassim Sharaf Addin)]

@Danielle

Absolutely! We will post the replay here within a week of the live event.

Great, thank you! I’d like to list a number of action points from the webinar so I’m looking forward for the recording. Thank you!

@AimeeQ

BTW, it was so clever to add the theme of the Love languages in anticipation of Valentines Day!

I agree. I think the theme is really crucial because it emphasizes the human connection in the community which I think is relevant in the time of AIs.

[Danielle (Danielle Lloyd)]

Replay and recap posted in the OP!