Understanding "helpful flags" on user profiles

:bookmark: This topic explains what “helpful flags” means on a user’s profile page and how this metric is calculated.

:person_raising_hand: Required user level: Moderators and Admin

When you view a user’s profile on Discourse, you might notice a metric called “helpful flags”. This number represents the user’s contribution to community moderation through the effective use of the flagging system.

Helpful flags on user profile

How are helpful flags calculated?

The helpful flags count represents the number of flags a user has submitted that have not been disagreed with by a moderator. Specifically, it includes:

  • Flags that a moderator agreed with
  • Flags that a moderator ignored (deferred)
  • Flags that are still pending review

If a moderator disagrees with a flag, it is excluded from the count.

Why are helpful flags important?

Helpful flags are a measure of a user’s positive contributions to community moderation. They indicate that the user is actively helping to maintain the quality and appropriateness of content on the forum.

FAQs

Q: Do all flags count towards helpful flags?
A: All flags count initially. A flag is only removed from the count if a moderator explicitly disagrees with it.

Q: Can I see details of my helpful flags?
A: This information is only visible to staff (moderators and admins) when viewing a user’s profile, so is not visible to most users.

Last edited by @JammyDodger 2024-07-09T11:50:37Z

Last checked by @hugh 2024-07-09T11:39:22Z

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