Hi all, we need your advice and your point of view about what is the best strategy for online community management. What we should do and how to develop online community strategy.
I do research for strategic community management, both for my thesis and my online community. We believe that a good strategy will greatly contribute to the success of an online community, just like business strategy in general.
But we were very surprised when reading the writing on Quora that the Stackoverflow has no strategy in building an online community.
No strategy. Just great timing and awesome product market fit from day 1.
Joel Spolsky, a founder of Stack Overflow, was one of the first weblog writers back in the early days of the bubble. His blog, “Joel on software” (which is still live today Joel on Software) started the trend we see today in online discussion/QA type sites. The quality of discussion and a cult-like following created the bedrock for the early userbase on Stack Overflow.
Along with Jeff Atwood (founder) who also had a following online, the Stack Overflow team empowered the early user base to ‘own’ the community rules, discussion, etc. Both founders, armed with a dedicated following of techie experts, simply redirected their efforts onto Stack Overflow where it grew exponentially as more people started to use the Internet to solve their development problems. by Sinisa Rakovic, Founder & CEO at Hunch
Is it true Sir (@Jeff Atwood) ?
We know that many people in here have successfully built online communities, so if you don’t mind, please share your experience. If anyone know the references (books and journal) for strategic community management, please share it in here. We are very grateful for your help.
Note : Please discuss just about online community strategy, not online community tactics.