My forum uses applications, set up using the following:
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Link in the header (ref) to a page explaining application process
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Create a category for applications to be posted in, use either topic template for the category (one of the options in editing the category) or use a link with prefilled topic information (ref) to create the application
That gives you a way to draw attention to the application, a way to define the application questions, and a place to store the applications. We have the ‘applications category’ set to autoclose any new topics immediately (in category sections, again) and then someone moves the application to a private forum for discussion.
So the full process is:
- User creates forum account
- User clicks on ‘join link’, reads instructions, clicks button to fill out and submit application
- Staff moves from ‘submit’ to ‘review’ category (application is necessarily public prior to this, which may not be ideal depending)
- Staff and others review application
- Staff PMs user
Whether this will work for you will depend on your particular setup, but hopefully it gives you some ideas at least. It was initially just a quick workaround for us (we’re a ~12 year old gaming community that switched to Discourse earlier this year, been using applications the entire time), but it seems to work well enough so it’s sticking around for now.