Actually, the only problem here is that the chatbot sends a warning message when the pm interaction is turned off. Otherwise everything works fine. For friends who may have the same problem, my suggestion is to turn off the chatbot pm interaction setting and fix the error message a bit. Or as you suggest, the users of the two plugins should be different.
I have now deactivated the chatbot, but I can refine the error message and reactivate it. I’ll mark the issue as resolved for now.
Thank you for your time, it helped me gain a different perspective.