Which Discourse features are most valuable to you as a community manager?

My favorite feature, both as a user and as a community manager, is “Your topic is similar to…”.

As a user, this often helps me find answers when searching for my question didn’t quite find results.

But the feature really “shines” (even though it’s mostly invisible!) for community managers: we know a lot of users don’t search before posting. By suggesting similar topics, Discourse not only drastically cuts on repetitive topics (by comparison, Facebook Groups are littered with the same thing asked over and over), but often helps new users find what they’re looking for without taking time from others, and without waiting for a response. Instant gratification win-win.

This feature is genius. Thank you Discourse. I’m really surprised competing platforms like Vanilla Forums don’t have this feature in core.

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