Zendesk : Synchronisation bidirectionnelle

[techAPJ (Arpit Jalan)]

Zendesk plugin now supports two-way sync. Here is how to enable this feature:

Enable Zendesk two-way sync

Want to enable Zendesk two-way sync? Here is how to do that. Enable “sync comments from zendesk” setting Navigate to your Discourse Admin settings page (/admin/site_settings) and enable sync comments from zendesk setting. Provide a random secure string in zendesk incoming webhook token setting. This will be used later for configuring Zendesk webhook. Setting up a Zendesk Webhook Go to the Webhooks page in Zendesk, which should be under Apps and integrations/Webhooks. The URL should look li…