Globulle asked how to reply to a staged user through Discourse. osioke clarified that staged users automatically receive notifications and can reply via email, as explained in the guide. Globulle acknowledged the correction and realized that notifications to staged users work out of the box, prompting a reconsideration of their strategy.
Hi there!
Some messages arrive on my Discourse through a category email in. When they come from a non registered user, that creates a distant staged user.
Is there a way to have Discourse send back to this user the replies to its message?
Thanks for your help!
By distant user, do you mean staged user?
If yes, then they get notified on any reply to the topic/post they send an email to. See this guide for details, specifically:
Yes, you’re right (I’ve edited the title of the topic). I was influenced by the french translation, sorry. OK so I understand it works out of the box! Thanks! I’ve never noticed it because the emails are generally redirected to private categories to avoid annoying most of users with it.
I feel like I have to rethink our strategy.. 