Why were some users tagged in system message to Moderators

Product Support

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A system message sent to Moderators with a review reminder unexpectedly tagged three specific moderators, sparking curiosity. bentley-atlassian investigated and found the setting shown but couldn’t understand why these three moderators were selected. simon looked into the code and discovered that Discourse orders moderators by their last seen date and tags the first three. This behavior is not configurable.

1

:wave: We had a message go to the Moderators inbox from the system about items that needed to be reviewed. The message subject was 1 item needs to be reviewed and the contents included:

Items were submitted over 48 hours ago. Please review them.

However, there were also 3 users @mentioned at the beginning of the content of the email. All 3 are moderators, but we have over 60 moderators in the group.

I can’t figure out why these 3 users were @mentioned and whether this is configurable.

I see where we have the following setting set:

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Any thoughts on why these 3 users are being @mentioned?

2

I just had a look at the code that is used to create the notification. The way the moderators that are mentioned are selected is fairly readable. It’s not configurable though:

Discourse is ordering your site’s moderators based on when they were last seen on the site, then picking the first three moderators from the list.