Notification emails not being sent for Chat as per user preference

I’ve just checked my test site, and I believe the default for chat email notifications is ‘only when away’ (with the only alternative being ‘never’).

I think there is a case to allow for a default to be added to the User Preference admin settings, though probably for the inverse of what you’re suggesting. :slightly_smiling_face: This would work like the other defaults, in that it would only change the preference for users who had yet to select one manually.

I’ve slipped this over to Contribute > UX for consideration. :+1:

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