Automatically add categories to users sidebar when added to group

This setting isn’t working for us. When users are added to the verified group, they can interact with restricted categories, but they don’t appear in the sidebar, even though those categories are in the default sidebar categories sitewide setting.

The workflow on our Discourse instance:

  1. users create an account. they can’t see restricted categories.
  2. They send us a message
  3. upon reviewing their message, the user is manually added to the verified group
  4. expected: they should now have restricted categories appearing in their sidebar
  5. observed: they only get the unrestricted one in their sidebar; the one that was there when they first joined

I’m wondering if it depends on different ways they could join the verified group?

In our case, a moderator edits their profile to add verified to their list of custom groups. (This also automatically bumps them up to trust level 1.) They can now participate in the restricted categories but their sidebar doesn’t show them. Perhaps there’s another way to move them into the group?

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