Well, my site just got updated with this and I’m getting questions.
I have some questions about this change:
- Did you create some logs to track which buttons are used most? I have to imagine that there were other less used buttons.
- Did you usability test people try to quote a post w/o the button?
- Why not combine/next a few things on a hover/tap like Bold & Italic? Block Quote & Preformatted Text.
- How about letting us choose what’s on our toolbar like you do with the Reactions. Give us a list that we can pick and choose from.
My use cases:
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Discoverability: We’re always working to get new people to our site and some of these people do not have a lot of experience with forums. No button means the feature doesn’t exist to them.
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Mobile: It’s harder to select text on mobile. If you’re like me and your hands shake a bit, you end up with the selection zipping up to the top and then to the bottom before you finally give up. And as someone mentioned, selecting a graphic is hard on mobile.
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Gamification: We have a LOT of games on our site where you quote the previous person’s post. These games are a great way to get new people comfortable with using the forum. Also, I use it probably 100 times in 2-hours during my online happy hour event to quote a person and award them a prize. It’s much faster to use the button (one click) to selecting and then clicking.