We have a broken link for an invite to a group on our community that I just sent out to 50k people in an email!. It’s unable to be redeemed. It worked for like 30 mins and then broke. If it has expired, is there any way to extend it or make it active again? Can anyone help? [Screenshot 2025-03-05 at 10.52.34 AM]

Yes, that is exactly what happened. The issue was caused by setting the invite link’s max uses to 1k. The invite was sent to 50k users and eventually hit the max uses limit. Once the max uses were increased, the invite link started working again.

I think I know this one. For expired links, you can go to [your website domain]/my/invited/expired then click the pencil button on an expired invite to make it no longer expired by adjusting the time. You may also need to adjust the number of people as needed that can redeem the invite. [The image shows an invitation titled "link TWgP..." that was created on September 2, 2023, and expires on December 1, 2023, at 9:39 am, with a note that 6 out of 10 have redeemed it. (Captioned by AI)] [This image shows a share screen for inviting someone to a Gimkit or similar game, providing options to set restrictions, max uses, expiration date and time, and optionally adding the invitee to groups. (Captioned by AI)] Otherwise if you cannot find the invite, can you try to create a new invite link for your group then send it to everyone again by email? Just as a comment, the maximum resumptions for an invite is up to 5000 from my knowledge.

[image] Julia Bernstein: 5k the maximum number of invites you can send to people at once [image] Julia Bernstein: So I wonder what the issue is Maybe the invite broke. I wonder if a new invite link would help. Otherwise, I don’t know what’s going on as I’m not the best in some areas at helping

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jbernz (Julia Bernstein) March 5, 2025, 7:13pm 3

Hi! I cannot find it unfortunately in that section. And the number of redeems had not hit 5k, in fact it was at 1.1k. So I wonder what the issue is

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