No indication on post voting "Votes" tab that whispers exist

AI-generated summary

patrickemin reports an issue with whispers disappearing from posts after refreshing the page, despite still being present in their activity. The issue seems to be related to the Discourse Post Voting plugin, as it does not occur in categories where the plugin is disabled. The whispers also reappear intermittently, suggesting a bug. Canapin suggests checking for errors in logs or browser developer tools and inspecting the HTML code. patrickemin confirms the issue occurs in safe mode and on different browsers. Moin explains that whispers do not appear when ordering by votes, which can hide them even when they exist. tobiaseigen suggests adding a note to the plugin’s documentation and making whispers discoverable when ordering by votes. patrickemin argues that this is not a satisfactory solution and that whispers should appear when they are supposed to. tobiaseigen is confused about the issue and suggests it as a feature request. Moin explains that whispers lose context when the order of posts is changed. tobiaseigen suggests indicating the number of whispers to reduce confusion. patrickemin agrees that this would be an improvement. tobiaseigen moves the discussion to the UX category and changes the title, summarizing the issue as the inability to know about whispers when viewing posts ordered by votes.

Hi, a little curiosity, until now I didn’t have a problem with whispers. I just created one this morning on a post I authored as admin, and the whisper appears in the post. However, as soon as I refresh the page, it disappears - it’s not deleted since it appears in my activity. But it does disappear from the display. Weird, is’nt it? :face_with_raised_eyebrow:

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After testing whispers do not appear after topic cooked when the Discourse Post Voting plugin is enabled in that category.

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And believe it or not, a few hours later, these whispers reappear in the thread… Magic sometimes works :joy:

And disapperead a few minutes later.

Looks like an intermittent bug :thinking:

Not related to post-voting then?

Usual questions:

  • Does it happen in safe mode?

  • Are there any suspicious errors in /logs or in the javascript console (from your browser’s developer tools)?

  • Are the whispers hidden (via CSS), or not even present in the HTML code (you can inspect the code with the same dev tools)?

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Adding that in a category where the post voting is not enabled, the problem does not occur. And happens on Firefox and Chrome.

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Thank you @Moin for your reply here. it explains the behavior but it poses some fairly significant problems firstly, if there is only one initial message in a discussion and no reply, the whispers will never be visible even though they exist secondly, by default we are in voting mode and not by activity, so the whispers will never be visible either.

Is the resolution here to add a note to Discourse Post Voting to explain that, when post voting is enabled, whispers will not appear when ordering by votes?

A feature request for the plugin could be to make them discoverable somehow when ordering by votes.

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Yes, I understand that workarounds could be implemented, but these would only be temporary solutions rather than addressing the root cause of the problem, which is that Whispers appear when they are supposed to appear. Especially since, in my case, the whispers are limited to a particular group. I would not want to annoy or confuse my members who are not concerned by reading them.

Wait, I am confused. I thought this topic has been about the fact that whispers don’t appear at all on the “ordered by votes” views? Otherwise they appear as expected, only to people who have access to them?

I don’t know what the reasoning was behind not showing whispers on the “ordered by votes” view, when the Discourse Post Voting plugin was implemented. I think it’s a reasonable feature request to ask for it to be added.

I think the problem is that whispers easily lose context when the order of the posts is changed.

That is interesting. To quote in full:

Maybe a handy fix would be to indicate in that spot how many whispers there are. Then people with access to them can click across to read them.

That would be an improvement.

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I slipped this across to Contribute > UX as it appears to be a smallish feature request affecting the UI of post voting “Votes” tab, and changed the title. It’s currently not possible to know that there are whispers until you click across to the “Activity” tab on a post voting topic. This is causing confusion for the OP.

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