"Solved" plugin does not show checkboxes on all posts

Product Support

AI-generated summary

The “Solved” plugin is not displaying checkboxes on all posts for jacotec. The issue is observed when a user other than the original poster replies to a thread. The checkboxes are only visible for the original poster’s responses, not for other users. jacotec initially suspected a configuration or group requirement but later discovered the checkbox is actually hidden behind the ... ellipsis for other users’ posts. codinghorror explained that the visibility of the checkbox depends on whether the viewer is staff or not.

1

Hi,

the “solved” plugin is a really useful thing for me, so I’ve installed this on my “Tryout-Server” before getting this into the real world.

I’ve created a new test user to talk to me :slight_smile: and a new topic in a category where I’ve enabled the “solved” thing. I’m opening a thread and the user “Test 1” replies to it.

The issue is that I don’t see “solved” checkboxes for my thread at the answers of “Test 1”. Only my own posting below has a box:

Discourse-solved.png831×759 22.3 KB

I’m a bit puzzled … what might be wrong here? Must a user be in a special group etc. that I can accept his answer?

2

is it hiding behind the ... ?

3

Nope. You can see it in my own response, but not at the responses of user “Test1”.

My thought was that a user might have a number of min-posts, but that makes no sense and I don’t see a matching configuration option.

4

Oh, sorry … took a second look. Yes, it is for this user, not for my own posting.

Why the difference? And can I move it to the first layer? I fear nobody will look in the “…”

Here I see it outside the “…”

5

It depends who is looking at the post, staff or not staff.

6

Understood. Thank you for your great support! :+1: