All categories not showing for non logged in users

Hi, when I am visiting my site as a guest and clicking on all categories none of them will show up. Some of the categories can however be seen on the sidebar.

Anyone has a clue why the categories are not showing for non loggged in users?

Best regards
Olle

Can you add some screenshots to what you are referring to? Do you mean ā€œAll categoriesā€ on the sidebar or the dropdown in the homepage?

The sidebar on mobile on the homepage, after pressing the three lines I see ā€˜All categories’ and nothing shows up there.

Worth adding that it is working as usual on desktop, but not on mobile.

Best regards
Olle

I am unable to repro this here (not signed in) as you can see.

Do you have any overrides on your site? Have you tried safe mode?

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It seems to be working fine in safe mode. I wonder if it is an override of a plugin or a tc perhaps

Using the different options in safe mode can help narrow it down:

Are there any likely ones you could try disabling to check?

3 Likes

Disable themes and theme components seems to be the one to tick in order for it to work as normal again. Now the question is which theme or theme component it can be that causes this. I have updated them and I cannot seem to find which one is the one causing it.

You can disable them one by one to find out. How do you expect someone here to tell you without taking a look at your site or even knowing which components you use?

Do you use Hide Muted Categories?

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The faulty tc was the Category Groups

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