Always allow PM to admin/moderators?

[rahim123]

Hi, does Discourse allow users who are below the trust level for sending PMs or users that have reached their daily PM thread limit to send a PM to the administrator and/or moderators? In my case I would want all non-suspended users to always be able to contact me as the administrator.

[ondrej]

I believe that users who don’t have privilege to message can still message staff

[rahim123]

Hi again, it looks like tl0 users can not send PMs to staff. I’ve received multiple (public) reports from new users that weren’t able to send me a PM about a problem, and this thread confirms it:

I would like a site setting that allows TL0 to PM staff

So I’ve been struggling with posting this for the past 3 days and finally decided it still bothers me and thus I want to know if I’m alone or not on this. I don’t mind that TL 0 can’t PM other members, but what does bother me is they can’t directly PM staff. Sure they can use flags (I think), but we’ve had a couple of members not realize that and spend countless time trying to figure out how to directly PM one of us, only to give up and posting a public response that they can’t PM us. As I’ve …