I think I may be missing something obvious, but many of my users are only wanting one daily digest/summary email. They are still receiving emails on every.single.email. and response (some users want this).
For the users who only one one email per day, what am I missing with these settings?:
The heading says daily digest not working. Do users who want a daily activity summary receive one? (They will only receive it when they do not visit the forum)
Are those from topics that they watch or are mentioned? Then the setting you are looking for is the “Email me when I am quoted, …”. If the emails notify about personal messages, it’s the one above. Both are set to send an email as long as you aren’t online. I think those who don’t want more than the activity summary want to set both to “never”.