Today a user discovered that you can do @all in discourse chat. At first it was like a joke, but a lot of users were actually getting pinged, including me I saw pings coming from the channel even though nobody pinged me
Is there a quick mitigation of this possible a lot of users are spamming help.
Itās available to everyone as a per-user setting, so itād be good to let folks know about it.
Still, in your case, silencing and/or suspending the user is the right thing to do.
I think the way forward here is to for us to next get the silencing but fixed (we have it pretty high on our list already)
I think those mitigations should go along way, so thatās what weād like to focus on first.
Beyond that, I think itās worth considering having an option to disable @all or @here globally, or per-channel. But we havenāt made a decision on that quite yet.
There is also something on our list to ensure the existing max users notified per group mention applies in chat (it doesnāt currently). And maybe @all and @here should be subjected to the same limits.
Oh ok cool rn I made it so TL1 and above can talk in chat and itās working pretty well since the higher trust level offenders were already temp suspended
Youāve got this totally backwards. Enabling @all should be opt-in. Having it be enabled by default is madness.
And disable it on this site ASAP! Iāve never even used chat on this site and I got an email notifying me of someone using @all. Iām astounded you thought this was acceptable to enable by default.
I am genuinely sorry about that. There should be a couple of safety guards in place to make sure that didnāt happen, and Iām afraid something has gone awry somewhere. I apologise most profusely.
Weāre looking into it now, and hopefully will have more information shortly.
There had been a regression where the channel-wide onsite notifications had been correctly suppressed but the email versions were still sent out. That has been resolved now, and there should be no more issues. I apologise again to anyone who received that email.