Email address change - click link 2nd time

[techAPJ (Arpit Jalan)]

@Rottenbot

I there a way to reset an email address via a support channel perhaps?

We do have this guide:

Change staff email address from console

We recently introduced a security change: When a staff user changes their email address, for enhanced security they must confirm both new email address AND old email address. However, this creates a problem when a staff member loses access to their old email address and wants to update their email address. In this guide we’ll change the email address of a user (not necessarily staff) via console without the need to access old email address. Let’s get started! :information_source:These comman…