Facilitate reply-as-new-topic in closed topics

(Christoph) #1

Continuing the discussion from Automatically bumping old topics on a category:

On the other hand, few users understand that (or how) they can create linked topics if they want help on a similar issue as in the closed topic. And on mobile it’s not possible at all when the topic is closed (except via quoting. OK, and via the post date.).

So, how about making reply-as-new-topic easier on closed topics? For example by uncolouring instead of removing the topic reply button on closed topics?

Perhaps it could be a per category setting, but I’m a big fan of cross-linked topics so I don’t really see any damage in just making this a site-wide default.

Automatically bumping old topics on a category
Automatically bumping old topics on a category
(Sam Saffron) #2

I believe this was discussed quite a few times before, can you do a deep search to see previous discussions.

(Christoph) #3

Yes, there are a lot of topics about reply-as-new-topic (or reply-as-linked-topic), but I couldn’t find any that addresses the problem of replies to closed topics. Did you have any particular previous discussion in mind?

To clarify: the aim with my proposal is to make it easier for staff to close topics where they currently keep them open because they want to make it easy for people to reply if they have a related issue. (I then move these replies into a new topic, but it’s not ideal because the cross-topic linking is not as good and, of course, it’s extra work).

As an aside: I received no notification of your reply whatsoever. This looks like a bug. In fact, I see that I’m not watching this topic, despite being the OP, so it’s probably related to the moving plus you probably replying as a topic-reply?