Fixing an image larger than 4096kb?

Is it possible for me as an admin to fix a user’s post that contained this error?

How, if so?

2 Likes

Simplest thing is just to download the image, and then to upload it, then our logic for resizing huge images will kick in.

Other options are raising the limits of maximum upload sizes but on hosted instances that needs to be coordinated with us.

9 Likes

The simplest thing worked! Thank you :blush:

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Someone is trying to post this giphy image

Initially it loads and a few minutes later it doesn’t display and they get
image

If I download the image and try to upload it, I get the message

image

What am I doing wrong? Why isn’t the logic kicking in?

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Yeah, I’m getting the exact same issue. I just haven’t had the time to bump this. The solution above works briefly, but then it doesn’t.

1 Like

Try using a video link instead of a ginormous, inefficient animated GIF – that really punishes people on mobile.

Applies to both you and @smrtey

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