Since the last update, posts that in topics that for tagging reasons gets assigned to a moderator can’t be handled by another moderator. As the assign-function is out of our control, this causes quite a few issues for us. Any ideas here?
Sebastian
Infinite Flight Community Moderator.
Ah, in this case I think we need an option to disable locking of topics while assigned to other staff. I’ll get it done shortly.
Hello!
For us, it would be better if topics weren’t auto-assigned in the first place. Making it unable to be closed due to someone else being assigned would just cause more issues.
I’m not sure I understand fully - if you don’t want auto-assigning why not just disable that feature? Can you not just set assigns_by_staff_mention to false?
I’ve also added a new site setting to prevent assigning a topic from locking flags:
https://github.com/discourse/discourse-assign/commit/246de40653dafce109c3e3d19a9559ee2028e832
Set assign locks flags to false and any staff member can handle flags regardless of who the topic is assigned to.
Thanks! This will help a lot.
Hi, did anybody use flagged report assignment on beta13? First I flagged a post, then assign this flagged report to somebody from the staff. After assignment the assignee receives a notification with instructions but there is no any link to original post.
