Since the last update, posts that in topics that for tagging reasons gets assigned to a moderator can’t be handled by another moderator. As the assign-function is out of our control, this causes quite a few issues for us. Any ideas here?
Infinite Flight Community Moderator.
This is @eviltrout’s code.
Ah, in this case I think we need an option to disable locking of topics while assigned to other staff. I’ll get it done shortly.
For us, it would be better if topics weren’t auto-assigned in the first place. Making it unable to be closed due to someone else being assigned would just cause more issues.
I’m not sure I understand fully - if you don’t want auto-assigning why not just disable that feature? Can you not just set
assigns_by_staff_mention to false?
I’ve also added a new site setting to prevent assigning a topic from locking flags:
assign locks flags to false and any staff member can handle flags regardless of who the topic is assigned to.
Thanks! This will help a lot.
Hi, did anybody use flagged report assignment on beta13? First I flagged a post, then assign this flagged report to somebody from the staff. After assignment the assignee receives a notification with instructions but there is no any link to original post.