Forum shows Oops message

Product Support Self-hosting

AI-generated summary

User ankur1857 reports their Discourse forum displays an “Oops” error after adding the discourse-data-explorer plugin and rebuilding the app, followed by a server restart. Attempts to resolve include entering safe mode Johani, removing all plugins ankur1857, and verifying app.yml syntax, but rebuilds still fail at --retry 3 --jobs 4 ankur1857. Others suspect YAML formatting errors Mittineague, accidental edits tobiaseigen, or incompatible plugins pfaffman. Suggestions include restoring a clean app.yml tobiaseigen or using ./discourse setup to regenerate it pfaffman, though ankur1857 fears data loss — reassured it won’t occur if data is in shared/standalone pfaffman. Even with a default app.yml, rebuilds still fail ankur1857. merefield suggests a clean server rebuild from backup. ZackFea asks if hardware specs or network speed might be causing delays at bundle install. Brad_Kelly requests updates once resolved. pfaffman reiterates likely causes: YAML indentation or broken plugin. No solution yet confirmed.

1

My discourse forum is showing following Oops message. Please help to resolve.

oops
oops1248Ă—196 32.7 KB

2

Try safe-mode

You can get to safe mode by adding /safe-mode to the url like

your.site/safe-mode

You should see a bunch of options like:

Capture
Capture1008Ă—476 32.5 KB

3

Still shows same message

4

Actually, I had added a new plugin today - GitHub - discourse/discourse-data-explorer: SQL Queries for admins in Discourse · GitHub
After that I rebuild app. it was showing *** system restart required *** when I login console. I turned OFF and ON again my digital ocean droplet.
Now forum is showing Oops message.

5

I run rebuild app command but showing the error and rebuild stops.
./launcher rebuild app
Please help

error
error735Ă—515 111 KB

I am using following plugins

- git clone https://github.com/discourse/docker_manager.git
      - git clone https://github.com/gdpelican/babble.git
      - git clone https://github.com/davidtaylorhq/discourse-whos-online.git
      - git clone https://github.com/angusmcleod/discourse-quick-messages.g$
      - git clone https://github.com/communiteq/discourse-adsense.git
      - git clone https://github.com/Ebsy/discourse-nationalflags.git
      - git clone https://github.com/discourse/discourse-topic-group-button$
      - git clone https://github.com/discourse/discourse-solved.git
      - git clone https://github.com/discourse/discourse-cakeday.git
      - git clone https://github.com/discourse/discourse-push-notifications$
      - git clone https://github.com/discourse/discourse-assign.git
      - git clone https://github.com/discourse/discourse-plugin-linkedin-au$
      - git clone https://github.com/discourse/discourse-characters-require$
6

Would love to help but this is over my head.

I’d say give it a go without any plugins just to rule that out.

No worries though, I’m pretty sure someone else will step right in and help.

7

Still having the same error in ./launcher rebuild app
Anyone, please help
I have removed all plugins

8

What’s with the dollar sign$ at the end of the github repo paths that look like regex “ends” ?

Did you break the yml file when you edited it?

9

Nothing that is the error during copy from SSH.
By the way, I have removed those all.

10

I have done everything that I can.
container rebuild stops at --retry 3 --jobs 4
Forum is now showing Error 521 - Web server is down

11

did you try to go back to the app.yml file you had before? whenever this sort of thing happens to me it tends to be because of a typo in changes I make in that file.

12

No, I have checked that. I had only added a git clone url to the app.yml that is removed.

13

ok - but you didn’t then add a stray letter or character elsewhere in the app.yml file? I have made this mistake myself and paid the price. now I always keep a backup of the file just in case. :slight_smile:

14

Can you send me the content of app.yml file to check it out. I have edited it more than 10 times in past.

15

Like @tobiaseigen said, if you added or removed a space somewhere, that could be the problem.

It may also be the case that some plugin that used to work is now causing a problem. That flags plugin hasn’t been touched in a year.

If this is an emergency that you would like to throw money at you can pay me to fix it.

16

this might help:

17

That’s a good idea. Another way to do that would be to

cd /var/discourse
cd containers
mv app.yml app-safety.yml
grep DISCOURSE app-safey.yml
cd ..
./discourse setup
18

I think this all will remove data and install a new discourse :slightly_frowning_face:

19

No, it won’t.

It does assume that your data is stored in shared/standalone.

20

Will it solve the problem?